1. Data Collection
When you use K4L FLOW, we collect the following types of information:
- Account Information: Name, email address, date of birth, and optional profile details such as phone number, location, and belt rank
- Training Data: Goals, milestones, training plans, calendar sessions, notes, habits, and progress records you create within the Service
- Usage Data: Login timestamps, device information, browser type, and interaction patterns to improve the Service
- Communication Data: Messages sent through the platform, support requests, and feedback
- Media: Profile pictures and any images uploaded to notes or messages
2. Use of Data
We use your information to:
- Provide, maintain, and improve the K4L FLOW service
- Personalize your experience and display relevant content
- Facilitate communication between instructors and students
- Send service-related notifications and updates
- Respond to support requests and provide customer assistance
- Ensure the security and integrity of the platform
- Comply with legal obligations
3. Data Storage
Your data is stored securely on servers with appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. We use encrypted connections (HTTPS) for all data transfers and store passwords using industry-standard hashing algorithms.
We retain your data for as long as your account is active. Upon account deletion, your data is permanently removed after a 14-day grace period. Backup copies may persist for up to 30 days after deletion.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your data may be shared in the following limited circumstances:
- Instructor/Student Relationships: If you connect with an instructor or student, certain data (as configured in your privacy settings) will be visible to them
- Service Providers: We may share data with trusted third-party services (such as email delivery) that assist in operating the platform, subject to confidentiality agreements
- Legal Requirements: We may disclose data if required by law, court order, or governmental regulation
- Safety: We may share data to protect the rights, property, or safety of our users or the public
5. User Rights
You have the right to:
- Access: View all personal data we hold about you through the Settings page
- Export: Download a copy of your data in JSON format at any time
- Rectification: Update or correct your personal information through your Profile
- Deletion: Request permanent deletion of your account and all associated data
- Restrict Processing: Adjust your privacy settings to control data visibility
- Withdraw Consent: Opt out of marketing communications at any time through Settings
6. Cookies
K4L FLOW uses cookies and similar technologies to maintain your session, remember your preferences (such as theme and sidebar state), and improve the overall user experience. For detailed information about our cookie usage, please see our Cookie Policy.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice within the application or sending an email to the address associated with your account. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
8. Contact
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the Support feature within the application or by emailing us at the address provided in the app.